Support
Questions, problems or ideas: write to support@kartlive.app. We answer in English or Spanish.
Plus and Family
- Cancel: in the iPhone's Settings › your name › Subscriptions › KartLive. Your plan lasts until the end of the period you paid for.
- Restore on a new iPhone: in KartLive, Profile › Plan › Restore purchases, signed in with the same Apple account.
- Family: the organiser invites up to 3 people from Profile › Plan › Family. Members keep access while the organiser's plan lasts.
- Refunds: Apple handles them, at reportaproblem.apple.com.
Your account
- Delete it: in KartLive, Profile › Account › Delete account. Your data is deleted right away.
- Ads: the free version shows sponsors and non-personalized ads; Plus and Family have none. Where the law asks for it, Profile › Ads › Ad privacy choices reopens Google's privacy choices.
A mistake in the results?
Results come from the organisers' timing. If something about a driver is wrong, or a driver or their parent wants to object to appearing in KartLive, write to privacy@kartlive.app.